Terms & Conditions

Last Updated: July 1, 2023

1. Introduction

Welcome to Balance Zone. These Terms and Conditions ("Terms") govern your use of the Balance Zone website (balancezone.sbs), and all content, services, and products available at or through the website (collectively, the "Services").

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, you may not access or use our Services.

2. Definitions

Throughout these Terms, we may use certain terms that have specific meanings:

  • "Balance Zone," "we," "us," and "our" refer to Balance Zone, a company registered in the United Kingdom (Company Registration: 81838893).
  • "Services" refers to our website, content, styling services, consultations, and all other offerings provided by Balance Zone.
  • "User," "you," and "your" refer to the individual or entity accessing or using our Services.
  • "Content" refers to text, images, photos, audio, video, and all other forms of data or communication posted on or transmitted through our Services.

3. Account Responsibilities

When you create an account with us, you must provide accurate, complete, and up-to-date information. You are responsible for safeguarding your account and for all activities that occur under your account.

You agree to notify us immediately of any unauthorized use of your account or any other breach of security. We will not be liable for any loss or damage arising from your failure to comply with this section.

You may never use another User's account without permission. We reserve the right to terminate accounts, remove or edit content, or cancel orders at our sole discretion.

4. Services and Pricing

Balance Zone offers various professional styling services as described on our website. The scope, deliverables, and prices for these services are outlined on the respective service pages.

We reserve the right to modify or discontinue any service at any time without notice. We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the service.

All prices displayed on our website are in British Pounds (GBP) and are inclusive of applicable taxes unless otherwise specified. Prices are subject to change without notice.

5. Bookings and Appointments

When booking our services, you agree to provide accurate and complete information including your styling needs, preferences, and contact details.

Upon booking a service, you will receive a confirmation email with details of your appointment. It is your responsibility to ensure you are available at the scheduled time.

We require a minimum of 48 hours' notice for cancellations or rescheduling. Failure to provide adequate notice may result in charges as outlined in our Cancellation Policy.

6. Payment Terms

Payment methods accepted include credit/debit cards, bank transfers, and other methods as specified on our website. By providing payment information, you represent and warrant that you have the legal right to use the payment method provided.

For certain services, we require a non-refundable deposit at the time of booking, with the remaining balance due before or at the time of service delivery, as specified in your booking confirmation.

All payments are processed securely through our third-party payment processors. Balance Zone does not store your full payment card details.

7. Intellectual Property Rights

The content on our website, including text, graphics, logos, images, and software, is the property of Balance Zone or its content suppliers and is protected by United Kingdom and international copyright, trademark, and other intellectual property laws.

Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Balance Zone.

You may view, download, and print content from our site for your personal, non-commercial use only, provided that you do not modify or delete any copyright, trademark, or other proprietary notices.

8. User-Generated Content

Users may post reviews, comments, and other content as long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing on intellectual property rights, or otherwise injurious to third parties.

By posting content on our site, you grant Balance Zone a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media.

You represent and warrant that you own or control all rights to the content you post, that the content is accurate, and that use of the content you supply does not violate these Terms and will not cause injury to any person or entity.

9. Disclaimers and Limitations of Liability

The services and all content provided by Balance Zone are provided on an "as is" and "as available" basis, without any warranties of any kind, either express or implied.

Balance Zone does not warrant that the services will be uninterrupted or error-free, that defects will be corrected, or that the website or the server that makes it available are free of viruses or other harmful components.

In no event shall Balance Zone, its directors, employees, partners, agents, suppliers, or affiliates be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the services.

10. Indemnification

You agree to defend, indemnify, and hold harmless Balance Zone, its officers, directors, employees, and agents, from and against any claims, liabilities, damages, losses, and expenses, including, without limitation, reasonable legal and accounting fees, arising out of or in any way connected with your access to or use of the services or your violation of these Terms.

11. Termination

We may terminate or suspend your account and access to our services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

Upon termination, your right to use the services will immediately cease. If you wish to terminate your account, you may simply discontinue using the services or contact us to request account deletion.

12. Governing Law

These Terms shall be governed and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.

13. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our services after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the services.

14. Contact Information

If you have any questions about these Terms, please contact us:

Balance Zone

956 Dominic Haven

Port Lisaton, G13 1XN

United Kingdom

Phone: +44 811 061 6966

Email: [email protected]