Privacy Policy

1. Introduction

Balance Zone ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website balancezone.sbs, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the "Site").

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

2. Information We Collect

2.1 Personal Data

We may collect personal information that you voluntarily provide to us when you:

• Register on our Site
• Subscribe to our newsletter
• Request a consultation
• Complete a contact form
• Participate in contests or surveys
• Otherwise communicate with us

The personal information we collect may include:

• Name
• Email address
• Phone number
• Mailing address
• Payment information
• Service preferences

2.2 Automatically Collected Information

When you access our Site, we automatically collect certain information about your device, including:

• IP address
• Browser type
• Operating system
• Device information
• Usage data (pages visited, time spent on pages)
• Referral source

2.3 Cookies and Tracking Technologies

We use cookies, web beacons, tracking pixels, and other tracking technologies to help customize the Site and improve your experience. When you access the Site, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the Site.

We use the following types of cookies:

• Essential cookies: Necessary for the basic functions of our website
• Functional cookies: Remember your preferences and settings
• Analytics cookies: Help us understand how visitors interact with our website
• Marketing cookies: Allow us to offer you relevant content and promotions

3. How We Use Your Information

We may use the information we collect about you for various purposes, including to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send administrative information, such as updates, security alerts, and support messages
• Respond to your comments, questions, and requests
• Send you marketing communications about our services, features, and events
• Monitor and analyze trends, usage, and activities in connection with our services
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Personalize and improve your experience on our Site
• Comply with legal obligations

4. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

4.1 By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

4.2 Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

4.3 Marketing Communications

With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes.

4.4 Business Transfers

If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, sale of company assets, or transition of service to another provider, your information may be transferred as part of such a transaction.

5. Third-Party Websites

The Site may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave the Site, any information you provide to these third parties is not covered by this Privacy Policy. We cannot guarantee the safety and privacy of your information. Before visiting and providing any information to any third-party websites, you should inform yourself of the privacy policies and practices of the third-party responsible for that website.

6. Your Privacy Rights

6.1 Marketing Communications

You can unsubscribe from our marketing email list at any time by clicking on the unsubscribe link in the emails that we send or by contacting us using the details below. You will then be removed from the marketing email list; however, we will still need to send you service-related emails that are necessary for the administration and use of your account.

6.2 Data Access, Correction, and Deletion

You have the right to access, correct, and delete your personal data. You may request access to your personal data, correction of any information that is inaccurate, or deletion of your account at any time by contacting us using the contact information provided below.

6.3 GDPR Rights

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Balance Zone aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data. If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

• The right to access, update or delete the information we have on you
• The right of rectification (to correct inaccurate data)
• The right to object (to processing of your personal data)
• The right of restriction (to restrict processing of your data)
• The right to data portability (to receive a copy of your data)
• The right to withdraw consent

7. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

8. Children's Privacy

Our Site is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are under 16, do not use or provide any information on this Site. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this page. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at: